Stay Assured! All our products go though a Strict quality Check so ensure its premium quality standards & 100% safe.
Since every toy is made of different material, hence our focus is to provide you with the Best in Class Products.

We offer free shipping on orders of ₹899, and above.

You can place order with us in just a few clicks.

1. Brows through the vast variety of Toys, Games, Stationary & more from our Shop Page
2. Select your Favourite products and proceed to Checkout
3. Confirm your Shipping Details, and Place your Order.

Voila! Your Order has not been placed. You will soon receive a order confirmation email, and we will ship your order at the earliest.

Sit back, relax, and your favourite products will be delivered to your doorsteps!

Yes, We definitely accept Cash on Delivery for Payment.

We are here to provide you with a seamless online toys shopping experience for which we support multiple payment methods like COD payments, EMI, UPI, Card payment etc.

UFO & Company’s returns and exchange policy gives you an option to return or exchange items purchased on UFO & Company for any reason within the specified return/exchange period of 7 days.

We only ask that you don’t use the product and preserve its original condition, tags, invoice and packaging. Please take adequate measures to preserve the condition of the products.

To raise a Return Request, kindly raise a query via mail on: returns@ufoandcompany.com

You are required to provide us with:

• Pictures/video of the product and its original packaging
• and,Order Invoice received with the package

Once we receive your email, with the required details, our team will process your query, check your eligibility, and will get back to you via email/phone.

In case you’re ineligible for a return, we will notify you of the ineligibility of your request.

If you’re eligible for replacement/refund our team will get in touch with you (via mail/call), and we will arrange a reverse pickup for the package.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. Remote control car must be packed in the original car box and then the shipping box).
Kindly pack the product in the original package with the bill.

1. Pick up: In most locations, we offer a free pick up service. You will receive an email from us regarding the further process once you raise a return request
2. Self-Ship: If we don’t offer a pick up at your location. You have to ship the product to our provided warehouse address. In such cases, we will credit the shipping costs in the form of UFO & Company credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.

During Pick Up, our delivery agent may do a quality check on the return. Once we receive the product in its original package, a refund/replacement will be initiated after the product has passed a quality check.
If the picked up product does not pass the quality check, we shall ship it back to you.

Read our Shipping & Returns Policy  for more information.

You can add your Shipping address at the Billing Page while Placing Your Order.

In case you want to Edit your added Addresses you can go to your Accounts Page.
Go to My Accounts > Addresses > Edit Address

We accept multiple payment methods including: Cash on Delivery (COD), EMI, UPI, Net Banking, and Card Payments.

Your Card will be Charged once you Verify the Payment.

In case you have any concerns, feel free to reach out to us at: info@ufoandcompany.com

Yes! You will see either a little lock in the corner next to our URL, or the HTTPS that designates that our site is secure, depending on what type of browser you are using.

We suggest one to create at account before placing an order as it verifies your purchases and helps you manage your order better in future. It also allows us to provide you better and personalised shopping experience & support experience. However, we do allow users to login as guests too.

We offer a 7 days Return Policy for every order. 

We only ask that you don’t use the product and preserve its original condition, tags, invoice and packaging. Please take adequate measures to preserve the condition of the products.

To raise a Return Request, kindly raise a query via mail on: returns@ufoandcompany.com

You are required to provide us with:

• Pictures/video of the product and its original packaging
• and,Order Invoice received with the package

Once we receive your email, with the required details, our team will process your query, check your eligibility, and will get back to you via email/phone.

In case you’re ineligible for a return, we will notify you of the ineligibility of your request.

If you’re eligible for replacement/refund our team will get in touch with you (via mail/call), and we will arrange a reverse pickup for the package.

All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. Remote control car must be packed in the original car box and then the shipping box).
Kindly pack the product in the original package with the bill.

1. Pick up: In most locations, we offer a free pick up service. You will receive an email from us regarding the further process once you raise a return request
2. Self-Ship: If we don’t offer a pick up at your location. You have to ship the product to our provided warehouse address. In such cases, we will credit the shipping costs in the form of UFO & Company credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.

During Pick Up, our delivery agent may do a quality check on the return. Once we receive the product in its original package, a refund/replacement will be initiated after the product has passed a quality check.
If the picked up product does not pass the quality check, we shall ship it back to yo

We advice you to go though our full return policy on our Shipping & Returns Page

You can easily Track your order at the Delivery Panel on the Mobile Panel by entering your Order ID & Billing Email.

We’ve worked to create a fast, efficient and fair system for order processing and shipping. We know you want your order quickly, that’s why we strive to ship most orders stocked in our warehouse within 24 hours and will arrive at your doorstep within 3-5 business days!

If your order is still processing, You can easily cancel your order on your “My Account” page under the “Orders” section.

If you need to cancel or modify your order you can email us at: support@ufoandcompany.com or whatsapp us at +91 7485996699. Please have your Order or Invoice number, Billing Email address handy.

Once your replacement requested has been approved, our team will contact you and arrange a reverse pickup.

After we receive the item, the product goes through a quality check. Once verified, we will ship you a new item as replacement.

We at UFO and Company are dedicated to provide you a smooth and best possible Online Toys Shopping experience. Thus, you can contact us via mail regarding any queries. You can further fill out the support form, or even reach out to us on social media, our team will get in touch with you, and shall assist you further.